WebRTC & UC
Technical briefing on the subject of WebRTC and Unified Communications
Web RTC Expands Volte Universe
How WebRTC is altering the way the mobile industry works
Here are SmartIPX we like to keep an eye on new and upcoming technologies that have the potential to make a substantial impact in the telecommunications market, as well as those technologies that whilst they may have been around for a while haven’t yet reached their full potential for disruption.
WebRTC is definitely one such interesting technology and one we have been tracking with keen interest and which we are discussing today as a key piece of the ever-upcoming field of Unified Communications.
What is WebRTC?
The WebRTC Initiative
The WebRTC initiative is a project set-up by Google with support from both Mozilla and Opera, which gives it substantial reach across the web market.
In June 2014, Priologic released the first open source WebRTC plugin for Internet Explorer, meaning that all recent versions of the major web browsers (with the exception of Safari) are now supporting it – giving it a total reach just under 70%^ according to W3schools.com.
Apple have recently (as of end 2013) started attending WebRTC meetings as an “observer” and is merging WebRTC related code into WebKit, which strongly implies WebRTC support will follow very soon within Safari.
With such reach and major backers, it would be foolish to bet against WebRTC being an important technology in the future of web communications, and further afield onto the desktop, smartphones and other connected devices.
What’s the link to Unified Communications?
Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
Adoption is about what the technology does, not how it works. The whole point of WebRTC is making real-time communications easy and universal, so if companies are focusing on the underlying technology than they are missing the boat.
In the age of digital communications, collaboration will no longer be confined to meeting rooms and phone lines; it will become entrenched in every activity across the business. Workers communicating within a UC environment will be able to engage with colleagues via the most effective medium at all times.
This means that conversations can be truly constructive no matter what device they are transmitted on or where participants are with respect to each other.
In part 2 of this technical briefing, read more about how WebRTC could help make UC a reality, and learn how WebRTC will affect “traditional telecommunications”.