Rapid response reduces burden on MSP’s engineers

Rapid response reduces burden on MSP’s engineers

A Managed Services Provider partner outlined an existing investment in monitoring systems, however, as network operations efficiencies are achieved, their concern was the need for a rapid response, within 5-15 minutes to be switch (SBC) based to achieve proactive...
Rapid response reduces burden on MSP’s engineers

MSP Fraud Losses Reduced by 90%

Managed Service Provider with a customer base voice profile where international represents between 2%-5% of volume and 10%-15% of voice revenues. Massive growth in IP endpoints across multi vendor IP-PBX and UCaaS rapidly increased attack volumes and severity....
Rapid response reduces burden on MSP’s engineers

Differentiated Alert Response

Our Communications Service Provider partner systems and key network resource were challenged by consumer, B2B and wholesale voice base demands. We helped rapidly differentiate the alert response management (false positives) so that we could focus on attack threats. A...
Rapid response reduces burden on MSP’s engineers

Reduced margin losses by 99%

Following a major hack which their telco partner only alerted after a whole weekend, a UCaaS partner wanted a robust, resilient and agile service partner. SmartIPX delivered by not only reducing margin losses by 99% (maintained over 24+ months) but our partner has...