A disruptive technology partner is challenging major vendors in how to deliver a fully virtualised Mobile Core Network. Their trusted engagement with Mobile Network Operators involves the design, deployment and operation of core network platforms that will scale efficiently to meet the demands of IoT, Smart City and 5G. On deployment, both parties regularly identify ‘mutual interconnects or elements’ that require monitoring and response aligned with planned event communications management. By design, incidents should be rare and extraordinary by classification. SmartIPX has built a familiarity with our partners platform and their customers service assurance ecosystems to offer ‘the NOC extension’ demanded by B2B and enterprise focused IOT platform partners.