MSP Fraud Losses Reduced by 90%

Managed Service Provider with a customer base voice profile where international represents between 2%-5% of volume and 10%-15% of voice revenues. Massive growth in IP endpoints across multi vendor IP-PBX and UCaaS rapidly increased attack volumes and severity. Collaborative solution deployment meant that against the original 2016 margin loss benchmark, we reduced margin losses by 90% in the first 60 days and for 30+ months have now maintained it at less than 0.05% (of 2016 benchmark losses).

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Posted on

8 July 2018