Delivered business goals ahead of time

A UCaaS partner with a significant B2B customer base transitioned over 18 months from a traditional hosted telephony network platform to a hybrid cloud ecosystem, leveraging public cloud deployments to scale efficiently cross border. Their challenge was to retain operational management on legacy deployments, while refocusing and building internal resources on the new partner ecosystem. SmartIPX successfully took over legacy and new network alarm monitoring, sharing network management system platforms and evolving ongoing performance monitoring in key areas. A collaborative success, the partner achieved business goals ahead of time, within budget and highly valued our resource flex at key times, while the SmartIPX team have settled into the new network monitoring and response role.


Posted on

25 April 2019

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