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protecting customer and client data is a top priority for the Internet of Things

Data protection and customer privacy are top priorities for carriers as estimates predict there will be around 1.1 billion connected objects by the end of 2015.

The Internet of Things (IoT) was once the next “Big Thing” but has rapidly advanced to become an actual living idea with smart wearables, cars which can be remotely controlled and other Machine to Machine (M2M) connections which seemed like science fiction only a few years ago.

But with that increasing connectivity comes the fears over the potential risks. As reported in Wired in July this year, the remote hijacking of a jeep (under controlled conditions) being driven at 70mph on a St Louis highway is just one example of those potentials for disaster.

The race for cheaper and faster has taken priority over security concerns. Our fast connecting world is creating a whole new playground for hackers and attackers to dream up new things to do on the internet.

Data protection – the priority

With the proliferation of data volumes and data velocity, data protection has become our next Big Thing. Our biggest priority? Ensuring that we make life as difficult as possible for the hackers.

The issue of data protection is a concern for all industries but where do telcos come into the picture and what can we do to ensure our networks and the transmission of our customers’ data is secure? Adopting an intelligence-sharing attitude within our industry and cultivating customer trust with quality and secure services and reinforced relations is a must.

Data privacy is crucial if people are to be persuaded to embrace rising connectivity. Lack of protection from hacking would immediately impact growth in the upcoming smart economy. Here at SmartIPX we deploy Cataleya’s Orchid One Network Session and Application Manager, a highly advanced evolution of a session border controller (SBC), to support the growth of our Wholesale Voice Platform as a Service (vPaaS) offering.

This acts as a gateway for our clients and means we can deliver enhanced quality of service (QoS) and quality of experience (QoE) for our mobile virtual network operators (MNVO) and service provider customers around the globe. It also allows us to protect against fraud and hacking. Independent network consultancy testing and analysis company Miercom recently put Cataleya’s Orchid One through their rigorous industry-standard evaluation process before awarding the product a Performance Verified Certification.

Key findings

One of the key findings was that the system exhibits a high level of resiliency, successfully fending off over a dozen malicious assaults and Denial-of-Service attacks. What’s more, in an active-standby configuration, an eSBC Orchid One fail-over resulted in just a single failed call.

Orchid One is specifically designed to enable the delivery of IP communications services and high-performance applications. It delivers full end-to-end QoS and QoE with visibility from the transport to applications layers, which is critical for the delivery of IPX-enabled networks. As a Network Session and Application Manager, Orchid One combines the functionality of a SBC with increased control, intelligence and real-time automation.

As SmartIPX Chief Executive Paul Tindley says: “This deployment reflects our commitment to delivering the highest quality services for our customers and proactively enhancing our network capabilities. Our managed services partners rely on us to deliver IP communications that are not just ‘best effort’ but industry–leading. By deploying Orchid One we are taking our service offering to a new level.”

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