With a month gone in 2015, the future of VoIP & WebRTC looks to be one of continuing growth and development across all sectors. According to forecasts from Infonetics Research, the combined business and residential SOHO/VoIP services market is expected to grow to $76.1 billion during 2015.
Diane Myers, directing analyst for VoIP and IMS at Infonetics Research, said: “We’ve increased our short- and long-term forecasts for the voice over IP services market, as adoption in the residential, SOHO, and business segments continues unabated. The residential segment continues to make up the majority of VoIP services revenue, but the real growth is in the business segment, particularly SIP trunking services and hosted VoIP and unified communication services.”
This view is supported by Larry Hettick, writing on Networkworld.com. He said: “We also expect to see more widespread adoption of WebRTC this year, despite ongoing lack of support from Microsoft and Apple, both of which will likely continue to shun native browser support in Internet Explorer and Safari. Fortunately, WebRTC gateways (both cloud- and premise-based) and multi-purpose session border controllers will mitigate interoperability issues.”
One of the major factors contributing to the growth of VoIP services is its price performance. In addition, these services also provide features such as rich media and voice quality and phone number portability. VoIP is also capable of providing service mobility, integrated applications, user control interface and other rich features. It is also easy to install, use and troubleshoot, which makes its application across end-use segments such as residential (consumer market), mobile network providers and corporate, a logical one.
The market is expected to see continuous growth in the coming years due to cost effectiveness, improving infrastructure across the globe, and rising demand for smart devices and mobility among both corporate and individual customers.
Competitiveness within the telecommunications service and internet service providers is also fuelling the growth of the market in terms of product and service differentiation.
The transition from circuit switched networks to packet switched ones is also driving growth. The market is witnessing a current shift from traditional telephony using CDMA or GSM to VoIP services using cellular networks such as 3G and 4G.
According to Chad Hart, on his blog on nojitter.com, WebRTC presents a rare, actionable opportunity for the telephony crowd to regain much of the relevance it has lost in the vast sea of mobile and web applications.
In a keynote speak at the WebRTC Paris show, W3C chairman Dominique Hazaël-Massieux talked about how WebRTC is changing the Web. Hart said: “We hear a lot about how WebRTC will change telephony, but we never hear about how WebRTC is changing the Web, so I found his perspective extremely interesting.”
WebRTC differs from other Web technologies in that it is a peer-to-peer, not client- server, technology. Web content, while dynamically displayed, is stored statically. The Web is real time and ephemeral – you can’t queue it and optimize its delivery ex post facto. Hart added:
“Peer-to-peer, real-time communications (RTC) is novel for the Web and has big implications for the client-server, request-response CDNs deployed to optimize the user experience for the Web model.
“I see WebRTC as a much needed lifeline for the existing telephony community. It is a rare chance to reset from past mistakes and get back on the prosperous path. Telephony has a new chance to extend and enhance its value proposition by working with the Web this time, instead of against it. Remarks like those from Hazaël-Massieux indicate the Web camp wants to work with us on figuring out WebRTC together. It doesn’t have to be a battle of us vs. them. We can mutually benefit by working together instead of against each other (which is probably a losing battle for telephony anyway).”